Privacy Policy.
1. Information We Collect
Information You Provide
Account information (name, email), health data (date of birth, sex, height, weight, goal weight, activity level, calorie target), nutrition logs, activity logs, and weight entries.
Through App Features
- Camera: Food photos sent to AI for analysis. Photos are not stored after analysis.
- Microphone (Premium): Voice recordings processed to identify food. Audio not stored after logging.
- Apple Health / Apple Watch: Steps, active calories, body weight — with your permission.
- Google Health Connect: Steps, exercise sessions, calories, distance — with your permission.
Automatically Collected
Device info, usage data, anonymised analytics (Firebase), and crash reports.
Purchases & Fraud Prevention
When you buy a Token Pack or a subscription, we receive purchase-confirmation data (such as the product purchased, a transaction identifier, and purchase status) from the App Store and RevenueCat in order to credit your account — we never receive your payment card details. To help prevent advertising fraud, before showing a rewarded ad the app checks your device's network connection type (for example, whether a VPN is active). This check runs on your device; the result is used only to decide whether to offer the ad and is not stored or transmitted to us.
2. How We Use Your Information
- Calculate your personalised daily calorie target and progress ring
- Power AI features — photo and voice analysis via Google Gemini AI
- Sync data from Apple Health, Apple Watch, and Google Health Connect
- Track your fitness journey over time (Premium)
- Send opted-in push notifications — never used for advertising
- Improve app performance using anonymised analytics
- Process your Premium subscription and Token Pack purchases via RevenueCat
- Credit Tokens earned through optional rewarded advertisements
- Detect and prevent fraudulent, invalid, or abusive activity
3. Advertising
Basic Plan users may choose to watch optional rewarded advertisements to earn Tokens, served through Google AdMob. Watching ads is entirely voluntary and is never required to use the app's core tracking features. These ads are not based on your health data, food logs, weight, or personal profile.
We do not sell your personal data to advertisers. We do not engage in behavioural tracking for advertising. Premium Plan users have a completely ad-free experience.
When you finish a rewarded ad, Google notifies our servers through a secure server-side verification callback that includes a pseudonymous account identifier (not your name or email) so we can credit the correct Tokens and prevent duplicate or fraudulent rewards.
Ads use your device's Advertising ID, collected by Google AdMob — we never store it ourselves, and it is held under Google's own retention policy. You can reset or delete your Advertising ID at any time in your device's privacy settings (Android: Settings → Privacy → Ads; iOS: Settings → Privacy & Security → Tracking).
4. Apple HealthKit & Health Connect — Special Rules
Data from Apple HealthKit and Google Health Connect is subject to strict rules without exception:
- This data will never be used for advertising or marketing purposes
- This data will never be shared with third parties for advertising
- It is used solely to provide and improve your in-app experience
- You can revoke access at any time via your device settings
5. Data Storage & Security
Your data is stored securely using industry-standard encryption in transit (TLS) and at rest via Supabase (EU/US regions). Health data is treated as sensitive personal information and is never sold to third parties under any circumstances.
6. Sharing Your Information
We do not sell your personal data. We may share information only with:
- Service providers: Supabase (hosting), RevenueCat (subscriptions and Token Pack purchases), Google AdMob (rewarded ads for Basic users; receives a pseudonymous identifier to verify ad completion and prevent invalid traffic)
- Google Gemini AI: Food photos and voice input for real-time processing only. We do not permit use of your data for model training.
- Legal requirements: If required by law or court order
7. Your Rights
- Access: Request a copy of your personal data
- Deletion: Delete your account and all data, or specific data types
- Portability: Export your data via Settings → Export My Data
- Withdraw consent: Revoke camera, microphone, or third-party access via device settings
- EEA/UK users: May lodge a complaint with your local data protection authority
Data Retention & Deletion
You can delete your account and all associated data at any time — from inside the app, or via our self-serve page at piper-enterprise.com/fitco/delete-account. When you do, we delete your personal and health data — including your Token balances and any Token Pack purchase records held in our database — from our systems and request our service providers to delete it as well. We retain only what is legally required — such as subscription and purchase billing records (for tax and accounting) — for the minimum necessary period, along with anonymised analytics that can no longer identify you. Identifiers used by advertising and crash-reporting providers — such as your Advertising ID (Google AdMob) and the device information attached to crash and diagnostic logs (Firebase Crashlytics) — are never stored in our own database or logs; they reside only in those providers' systems under their retention policies and expire automatically (Crashlytics deletes crash data after 90 days). You can reset or delete your Advertising ID at any time in your device settings.
To exercise your rights, contact us at contact@piper-enterprise.com. We respond within 30 days.
8. Children's Privacy
Fit Co is not intended for anyone under the age of 13 (or the minimum digital consent age in your country). We do not knowingly collect personal information from children. Contact contact@piper-enterprise.com if you believe your child has submitted personal information.
9. Contact Us
Email: contact@piper-enterprise.com
Company: Piper Enterprise LTD
For international data transfers from the EEA, UK, or Switzerland, we rely on Standard Contractual Clauses (SCCs) approved by the European Commission.