Terms & Conditions.
Please read these Terms and Conditions ("Terms") carefully before using the Fit Co mobile application and related services (collectively, the "Service"). These Terms form a legally binding agreement between you and Piper Enterprise LTD, registered in Israel, the operator of Fit Co ("Fit Co", "we", "our", or "us"). By downloading, accessing, or using Fit Co, you confirm that you have read, understood, and agreed to these Terms. If you do not agree, you must stop using the Service immediately.
These Terms should be read alongside our Privacy Policy, which is incorporated into these Terms by reference.
1. Definitions
- Account: The unique profile you create to access and use Fit Co.
- Application or App: The Fit Co mobile application available on iOS and Android.
- Basic Plan: The free tier of Fit Co, which includes core calorie and activity tracking features (including AI photo logging via the camera), a one-time starter allowance of Tokens, and the ability to earn additional Tokens by watching optional rewarded advertisements or to purchase Token Packs.
- Premium Plan: The paid subscription tier of Fit Co, which includes a large daily allowance of Tokens, Voice Logging, Apple Health and Health Connect sync, full history and insights, and an ad-free experience (no advertisements are required of or shown to Premium users).
- Tokens: In-app virtual units consumed when you use AI Features (such as AI Camera Logging, Voice Logging, and the AI Chat Assistant). Tokens have no monetary value and exist in two balances: a "Daily" balance that resets each day, and a persistent "Token Bank" balance that does not expire.
- Token Packs: Optional one-time, consumable in-app purchases that add Tokens to your Token Bank balance.
- Service: The App, all features, content, and functionality made available by Fit Co.
- User Content: Photos, voice recordings, text entries, food logs, and any other content you submit through the App.
- AI Features: Features powered by third-party artificial intelligence, including AI Camera Logging (food photo analysis via Google Gemini) and the in-app AI Chat Assistant.
- Third-Party Integrations: External services you may connect to Fit Co, including Apple Health, Apple Watch, and Google Health Connect.
- You or User: The individual accessing or using the Service.
2. Eligibility and Account Registration
2.1 Age Requirements
You must be at least 13 years old, or the minimum age of digital consent in your country, whichever is higher, to use Fit Co. If you are between 13 and 17 years old, you may only use the Service with the consent and supervision of a parent or legal guardian, who agrees to be fully responsible for your use of the Service. By using the Service, you confirm that you meet the applicable age requirement.
2.2 Account Registration
- You agree to provide accurate, complete, and up-to-date information when creating your Account.
- You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your Account.
- You may only create one Account for your own personal, non-commercial use.
- You agree not to share your Account with any other person.
- You must notify us immediately at contact@piper-enterprise.com if you suspect any unauthorised use of your Account.
- We reserve the right to suspend or terminate your Account if any information you provide is inaccurate, false, or outdated.
3. Medical Disclaimer and Health Information
Fit Co is not a medical device and does not provide medical advice, diagnosis, treatment, or nutritional counselling. All calorie estimates, nutritional information, and health data presented in the App are automated approximations for general informational and personal tracking purposes only.
Specifically:
- Calorie and nutritional estimates generated by AI Camera Logging and other features are approximations and may be incomplete or inaccurate.
- The Service is not intended to diagnose, treat, cure, or prevent any disease or medical condition.
- Nothing in the App should be construed as a substitute for professional medical, nutritional, or dietary advice.
- You should always consult a qualified healthcare professional before making any changes to your diet, exercise regime, or health routine, particularly if you have any pre-existing medical conditions.
We are not liable for any harm, loss, or adverse health outcomes resulting from your reliance on information provided by the App.
4. User Content and License
4.1 Your Ownership
You retain ownership of all User Content you submit through the App. We do not claim ownership of your food logs, photos, voice recordings, or any other content you create.
4.2 License Grant to Fit Co
By submitting User Content through the App, you grant Fit Co a worldwide, non-exclusive, royalty-free, transferable licence to use, store, process, reproduce, and display your User Content solely for the purpose of operating, maintaining, and improving the Service. This licence is limited to what is necessary to provide the Service to you. Specifically:
- Food photos submitted via AI Camera Logging are processed in real time by Google Gemini and are not stored on our servers after analysis is complete.
- Voice recordings submitted via Voice Logging are processed in real time and are not stored after the logging action is complete.
- We do not use your User Content to train AI models without your explicit consent.
- We do not publicly display your User Content without your express permission.
4.3 Your Representations
By submitting User Content, you represent and warrant that:
- You own or have the necessary rights to submit the content.
- Your User Content does not infringe the intellectual property, privacy, or other rights of any third party.
- Your User Content does not contain unlawful, harmful, offensive, or misleading material.
5. Acceptable Use
You agree to use the Service only for lawful purposes and in accordance with these Terms. You must not:
- Use the Service for any commercial purpose without our prior written consent.
- Attempt to reverse engineer, decompile, disassemble, or otherwise derive the source code of the App.
- Attempt to gain unauthorised access to any part of the Service or its related systems.
- Use automated tools, bots, or scripts to access or interact with the Service.
- Attempt to bypass usage limits, advertising requirements, security, or rate-limiting measures.
- Manipulate, defraud, or abuse the Tokens system or advertising rewards — including using a VPN, proxy, emulator, automation, or any other method to obtain Tokens or ad rewards through invalid or fraudulent activity.
- Upload or submit content that is illegal, harmful, threatening, abusive, defamatory, obscene, or otherwise objectionable.
- Upload images or recordings of other individuals without their lawful consent.
- Impersonate any person or entity, or misrepresent your affiliation with any person or entity.
- Interfere with or disrupt the integrity or performance of the Service.
- Use the Service in any way that could damage, disable, or impair the App or our servers.
We reserve the right to suspend or terminate your Account immediately if you violate any of the above.
6. Subscriptions, Tokens, and Billing
6.1 Free and Premium Plans
Fit Co offers a free Basic Plan and a paid Premium Plan. The features included in each plan are described in the App and may be updated from time to time. We reserve the right to modify the features available in each plan with reasonable notice.
6.2 Subscription Billing
- Premium subscriptions are processed through the Apple App Store or Google Play Store. Their respective terms govern payment processing, billing, and refunds.
- By subscribing to the Premium Plan, you authorise the relevant platform to charge your payment method on a recurring basis at the start of each billing period.
- Subscriptions automatically renew unless cancelled at least 24 hours before the end of the current billing period.
- You can manage and cancel your subscription at any time through your App Store or Google Play account settings.
- We do not process payments directly and do not have access to your payment card details.
- You acknowledge that Fit Co has no ability to manage, cancel, or refund subscriptions on your behalf, as these are controlled entirely by the respective App Store platform.
6.3 Free Trial
We may offer a free trial period for the Premium Plan. At the end of the free trial, your subscription will automatically convert to a paid subscription unless you cancel before the trial ends. Cancellation instructions are available in your App Store or Google Play account settings.
6.4 Price Changes
We reserve the right to change subscription prices at any time. We will provide reasonable advance notice of any price changes. Your continued use of the Premium Plan after a price change constitutes your acceptance of the new price.
6.5 Refunds
Refund requests are handled by the Apple App Store or Google Play Store in accordance with their respective refund policies. We do not issue refunds directly.
6.6 Tokens and AI Usage
Using AI Features (such as AI Camera Logging, Voice Logging, and the AI Chat Assistant) consumes Tokens. Your account holds two Token balances: a Daily balance and a persistent Token Bank balance. When you use an AI Feature, Tokens are deducted from your Daily balance first, and then from your Token Bank balance.
- The Daily balance resets each day; unused Daily Tokens do not carry over to the next day.
- Token Bank Tokens — obtained through a starter grant, rewarded advertisements, or Token Packs — do not expire.
- The number of Tokens a given action consumes, the size of any starter grant, and the Daily allowance may change over time, with reasonable notice where practicable.
6.7 Token Packs (Consumable Purchases)
- Token Packs are consumable one-time in-app purchases processed through the Apple App Store or Google Play Store. Their respective terms govern payment, billing, and refunds.
- Tokens are added to your Token Bank balance promptly after a successful purchase is confirmed.
- Because Token Packs are consumable digital content delivered immediately, they are non-refundable once delivered, except where a refund is required by the applicable App Store policy or by law.
- We do not process payments directly and do not have access to your payment card details.
6.8 Earning Tokens Through Advertisements
Basic users may choose to watch optional rewarded advertisements to earn Tokens. Watching ads is always voluntary and is never required to use the core tracking features of the App.
- Token rewards are granted only after an advertisement is verified as fully watched, and are subject to a daily limit.
- Rewards are discretionary and may be reduced, withheld, or reversed where we detect invalid, fraudulent, or abusive activity — including the use of a VPN, proxy, emulator, or automation. Watching advertisements over a VPN is not permitted.
6.9 Nature of Tokens
Tokens are a limited, personal, non-transferable, revocable licence to access AI Features. Tokens are not money, have no monetary value, cannot be redeemed, exchanged, or cashed out, and cannot be transferred between accounts. We may adjust Token balances to correct errors or to address abuse or fraud. Unused Tokens have no value upon termination or deletion of your Account, except where a refund of a recent purchase is required by law or by App Store policy.
7. Intellectual Property
All content, features, and functionality of the Service — including but not limited to the Fit Co name, logo, ring design, app design, software, text, graphics, and AI features — are owned exclusively by Fit Co or its licensors and are protected by applicable intellectual property laws.
We grant you a limited, personal, non-exclusive, non-transferable, revocable licence to use the App on your personal device solely for your own personal, non-commercial use in accordance with these Terms. This licence does not permit you to:
- Copy, modify, or distribute any part of the Service.
- Use the Fit Co name, logo, or branding in any way without our prior written consent.
- Sell, sublicense, or commercially exploit any part of the Service.
Any unauthorised use of Fit Co's intellectual property is strictly prohibited.
8. Third-Party Services and Integrations
The Service integrates with and may link to third-party services including Apple Health, Apple Watch, Google Health Connect, and Google Gemini. These integrations are provided for your convenience and are subject to the third parties' own terms of service and privacy policies.
We are not responsible for the availability, accuracy, or practices of any third-party service. Connecting a third-party service to Fit Co is always optional and can be revoked at any time through your device settings or the App.
9. Disclaimer of Warranties
The Service is provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. To the fullest extent permitted by applicable law, we disclaim all warranties including but not limited to:
- Warranties of merchantability, fitness for a particular purpose, and non-infringement.
- Warranties that the Service will be uninterrupted, error-free, or free of viruses or other harmful components.
- Warranties regarding the accuracy, completeness, or reliability of any calorie estimates, nutritional data, or other information provided by the Service or its AI features.
You use the Service at your own risk. We do not warrant that the App will meet your specific requirements or expectations.
10. Limitation of Liability
To the fullest extent permitted by applicable law, Fit Co and its founders, employees, and partners shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the Service, including but not limited to:
- Loss of data, income, or profits.
- Inaccuracies in calorie estimates or nutritional information.
- Any health outcomes resulting from reliance on information provided by the App.
- Interruption, suspension, or discontinuation of the Service.
To the extent that any liability is not excluded by law, our total liability to you shall not exceed the amount you paid for the Premium Plan in the 12 months preceding the event giving rise to the claim, or $100 USD, whichever is greater.
Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be excluded by law.
11. Changes to the Service
We reserve the right to modify, update, suspend, or discontinue any part of the Service at any time, including features, content, and pricing, with or without notice. We will provide reasonable advance notice of material changes where possible. We are not liable to you or any third party for any modification, suspension, or discontinuation of the Service.
12. Termination
12.1 Termination by You
You may stop using the Service and delete your Account at any time through the App settings. Deleting your Account will terminate these Terms with respect to your use of the Service.
12.2 Termination by Us
We reserve the right to suspend or permanently terminate your access to the Service at any time, with or without notice, if we reasonably believe you have violated these Terms, applicable law, or if continued access poses a risk to the Service or other users. Upon termination, all licences granted to you under these Terms immediately cease. Sections that by their nature should survive termination — including Sections 4, 7, 9, 10, and 13 — will continue to apply.
13. Governing Law and Disputes
These Terms are governed by and construed in accordance with the laws of the State of Israel, without regard to conflict of law principles.
If you have a dispute with us, we encourage you to first contact us at contact@piper-enterprise.com so we can try to resolve it informally. If a dispute cannot be resolved informally, it shall be subject to the exclusive jurisdiction of the courts of Israel, except where mandatory consumer-protection laws of your country of residence provide otherwise.
14. Severability and Entire Agreement
If any provision of these Terms is found to be invalid or unenforceable under applicable law, that provision will be modified to the minimum extent necessary to make it enforceable, and the remaining provisions will continue in full force and effect.
These Terms, together with our Privacy Policy, constitute the entire agreement between you and Piper Enterprise LTD (operator of Fit Co) regarding your use of the Service and supersede any prior agreements.
15. Changes to These Terms
We may update these Terms from time to time. For material changes, we will notify you via the App or email before the changes take effect. Your continued use of the Service after the updated Terms take effect constitutes your acceptance of the new Terms. If you do not agree to the updated Terms, you must stop using the Service and delete your Account.
16. App Store and Google Play Terms
This agreement is concluded between you and Piper Enterprise LTD only, and not with Apple Inc. or Google LLC. Piper Enterprise LTD, not Apple or Google, is solely responsible for the App and its content. Your use of the App must also comply with the applicable Apple App Store or Google Play terms of service.
Where you download the App from the Apple App Store, the following additional terms apply:
- These Terms are between you and Piper Enterprise LTD only. Apple is not a party to these Terms and is not responsible for the App or its content.
- The licence granted to you for the App is limited to a non-transferable licence to use the App on any Apple-branded products that you own or control, and as permitted by the Usage Rules set out in the Apple Media Services Terms and Conditions, except that the App may also be accessed and used by other accounts associated with you via Family Sharing or volume purchasing.
- Apple has no obligation to furnish any maintenance or support services in connection with the App.
- To the maximum extent permitted by applicable law, Apple has no warranty obligation with respect to the App. In the event of any failure of the App to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price (if any) for the App to you. Any other claims, losses, liabilities, damages, costs, or expenses attributable to any failure of the App to conform to any warranty are the responsibility of Piper Enterprise LTD, not Apple.
- Apple is not responsible for addressing any claims by you or any third party relating to the App, including product-liability claims, claims that the App fails to conform to any legal or regulatory requirement, and claims arising under consumer-protection or similar legislation.
- Apple is not responsible for the investigation, defence, settlement, or discharge of any third-party claim that the App or your use of it infringes that third party's intellectual property rights.
- You represent that you are not located in a country subject to a U.S. Government embargo, and that you are not listed on any U.S. Government list of prohibited or restricted parties.
- Apple and its subsidiaries are third-party beneficiaries of these Terms and, upon your acceptance, will have the right to enforce these Terms against you as a third-party beneficiary.
17. Contact Us
If you have any questions about these Terms and Conditions, please contact us:
Email: contact@piper-enterprise.com
Company: Piper Enterprise LTD